Shipping policy
Shipping Policy
We are committed to delivering your orders quickly and safely across the country and internationally.
Nationwide Orders:
All orders are processed and dispatched within 24–48 hours. Once shipped, a tracking link is shared via email and WhatsApp.
- Recognized cities: Delivery within 1-4 business days
- Other cities: Delivery within 3-6 business days
Delivery timelines for international orders are typically depending on the destination and customs process.
Free Delivery Policy
We offer FREE delivery on all orders to help you save more while you shop. This offer is automatically applied at checkout when your order total exceeds the threshold.
Please note, the following are exempt from this free delivery policy:
- Customized orders – due to special handling and processing.
- Urgent Delivery – overnight/express shipping fee calculated at parcel dispatch according to weight & city
- Deliveries to non-serviceable cities via M&P courier – where standard delivery options are unavailable.
- Orders with already discounted offers – as they are already part of a promotional deal.
- Pre-orders – as they involve separate fulfillment logistics.
- Exchanges - fulfilled upon customers
For any questions, feel free to contact our support team.